Urgent action on pay key to reforming social care

With a report published today on the impact of the Adult Social Care (ASC) Worker Uplift Policy, Rachel Cackett explains why it’s time for the Scottish Government to change course

We are standing at a pivotal moment for social care in Scotland. In recent years, policy decisions from austerity to Brexit, combined with external shocks including Covid-19, have placed immense pressure on our sector, and we now find ourselves at a tipping point. With the Scottish Government’s spending review and Budget approaching, the time for action is now.

There are clear paths to navigate our way out of this crisis, but for these to be realised, we need the government to show us it recognises the immense and wide-ranging benefits our sector brings to our society and our economy. A key part of this will be investing in the qualified, highly skilled and professionally regulated workforce who provide life-changing support in our communities every day – and whose pay is in the hands of the Scottish Government.

We need fair pay because our staff – who provide highly skilled support to disabled people, older people, people with learning disabilities, children, families and many others – deserve their invaluable contributions to be recognised. We also need fair pay because it makes social care a sustainable career choice, supporting the viability of our sector, and helping us better weather any future storms.

We know that the government has made public commitments to Fair Work. Its Adult Social Care (ASC) Worker Uplift Policy initially promised a real commitment to fair pay for social care professionals. But despite its good intentions, the policy has not kept pace with a shifting economic landscape and has also faced several unforeseen challenges in its implementation. We think the policy is no longer fit for purpose, and staff and the wider sector are feeling the strain.

That’s why my organisation, the Coalition of Care and Support Providers Scotland (CCPS), is calling on the Scottish Government to urgently review this policy and revise its approach to social care pay immediately, before swiftly introducing sector-wide bargaining on pay. After conducting research on our members’ experience of this policy in action, we have today published a report on our findings, The Impact of the Scottish Government’s Adult Social Care Worker Uplift Policy. Click here to read the report.

Our message is clear: despite its best intentions, this policy is not working on the ground, and social care staff and the wider sector deserve better. We need the government to listen to our members and take urgent action to fulfil its promise of fair work and pay without delay.

Social care and support staff provide the scaffolding needed to help people live independent and fulfilled lives. They also provide preventative support which reduces costs for other public services, including the NHS – so by investing more in social care now, the Scottish Government cuts costs now and in the long run.

Despite this, pay policy is far from where it needs to be. The government’s policy has, since 2016, been to ensure that all ASC workers delivering direct care in commissioned services are paid at least the Real Living Wage. But this figure (currently £12.60/hour) is nowhere near enough to mitigate the staffing challenges our sector faces. ALDI pays its staff a minimum of £13/hour. On top of this, without funding to maintain proper pay differentials between staff of different grades – which our research shows is often not possible – social care will not be an attractive long-term career choice.

We welcome the government’s commitment to sectoral bargaining as its approach to social care pay and have been working collaboratively with them, alongside employers and trade unions. But this is simply taking too long; we need action now.

Investing in our people and making our sector better able to attract and retain staff will be hugely impactful when it comes to building strong, secure foundations for the rights-based, sustainable system of social care and support our country needs. And there is no time to lose. We know the Scottish Government has the appetite for reforming social care, and we as a sector are ready and willing to support them in realising their vision for fair work and pay.

We need tangible action now – for our staff, mostly women, doing invaluable work; for the one in 25 people who need social care each year in Scotland, as well as their friends, families and communities; and for the other public services such as the NHS whose work we support. The upcoming spending review and Budget offer a prime opportunity for action.

The government must urgently work with us to review its approach to social care pay – as part of the response to the viability of our sector. This will ensure our staff are paid fairly for the vital work they do and that providers can fully fund their workforce costs.  The future of our sector, and the government’s ambitions for reform, depends on it.

More than 100 organisations urge First Minister to value social care staff in 2024-25 Budget

110 organisations from across civil society, including providers, anti-poverty groups, faith leaders, carers’ representatives and equality organisations, sign joint letter sent to the First Minister calling on him to increase pay

110 organisations have signed a joint letter sent to the First Minister calling on him to increase pay for social care staff and demonstrate that they are valued.

The letter, led by the Coalition of Care & Support Providers in Scotland (CCPS), is supported by organisations from across civil society, with social care providers joined by anti-poverty groups, faith leaders, carers’ representatives and equality organisations, among many others.

Read the letter and full list of signatories

In September’s Programme for Government, the First Minister announced a new base rate of pay for social care and support staff of £12 from April 2024, increasing from the current rate of £10.90.

As our letter explains, the pledged rate of £12 matches the updated Real Living Wage – sending a clear message to social care staff that they are only worth the bare minimum.

CCPS and signatories to the letter believe that £12 per hour is simply not enough, and that the proposed rate fails to reflect the invaluable societal contribution made by social care staff in supporting people to thrive and live independent lives.

Rachel Cackett, Chief Executive Officer of CCPS, said:

“Social care is at the heart of the First Minister’s vision for ‘Equality, Opportunity and Community’ in Scotland. Yet it is systematically overlooked and undervalued.

“Organisations that provide social care are rapidly losing staff because the current pay of £10.90 is simply too low to retain them and they migrate to better-paid jobs elsewhere.

“It is a scandal that, in communities across Scotland, people who need support to live, thrive and stay independent, can’t get it because there aren’t the staff available.

“As the First Minister will see from the range of signatories to this letter – the first time so many organisations have come together to make a joint call on this issue – we represent an emerging movement who are determined to bring social justice to social care and support.

“We are all clear that a better decision on pay for social care staff is needed in the 2024-25 Budget due to be published next month.”

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Media contact: Chris Small – chris.small@ccpscotland.org

Notes for editors:

▪ Staff vacancy rate in social care sector

Earlier this year, with the HR Voluntary Sector Forum (HRVSF), CCPS commissioned the University of Strathclyde to conduct a workforce benchmarking survey. In July we published an executive summary from the report finding that social care and support providers in Scotland are struggling with a loss of staff, with an average of 52% of those moving jobs last year leaving the social care sector altogether. Read the report. Read our media release.

▪ Proposed increase to £12 per hour, and Real Living Wage

The proposed rise from £10.90 per hour to £12 per hour for not-for-profit social care staff was announced on 5 September in the Programme for Government. The new rate of £12 for the Real Living Wage was announced on 24 October.

▪ 4 Steps to Fair Work

CCPS’s 4 Steps to Fair Work campaign (June – October 2024) called on the Scottish Government to properly recognise and reward social care staff for the work they do. It shared blogs and video contributions, including from a support worker who said that earning £10.90 per hour means “You can survive, but you can’t really live.”

▪ CCPS

The Coalition of Care & Support Providers in Scotland is the voice of not-for-profit social care providers, with 91 provider organisations in membership.

Statement: “With promised £12 per hour base pay no more than the Real Living Wage, social care staff need action now to show they are valued”

Our CEO Rachel Cackett responds to today’s announcement that the Real Living Wage will rise to £12 per hour

Responding to today’s announcement that the Real Living Wage will rise to £12 per hour, CCPS’s Chief Executive Rachel Cackett said:

“Back in September, the Scottish Government announced a £12 per hour base rate of pay for social care staff, starting in April 2024. Today, we know that this offer is no more than the new Real Living Wage amount, which will be introduced at the same time.

This means that many not-for-profit social care staff – who work with disabled people, older people, children, families and many others who need support in communities across Scotland – will now receive just the minimum the Living Wage Foundation calculates is needed to meet every day needs.

This is nothing like enough.

Before the new base rate and RLW kick in next spring, social care staff will have to navigate the winter months as an acute cost of living crisis continues, whilst many earn just the £10.90 per hour currently set by the Scottish Government.

The First Minister’s states his priorities are “Equality, Opportunity and Community”. These priorities are at the heart of social care. Yet a workforce that makes such a vital contribution to society, to supporting people to thrive and live independent lives, continues to face inequality and limited opportunities through poor government pay awards. The knock-on is a lack of available support for the most vulnerable people in our communities.

Investing in the value of social care is a political choice, and there is still time to make the right choice in the 2024-25 Budget. We know public finances are tight. We know we won’t get to parity of pay, terms and conditions for equal work with public sector colleagues overnight. We are very far from that now.

But we need to see a clear step to closing the pay gap in April next year and a plan to get to equality; a move towards showing staff that they are truly valued.

So, we are calling on the First Minister to up his offer to at least £13 per hour for all social care staff from April 2024 as part of a published timetable to achieve Fair Work.

Not as an end point, but to indicate in tough times that our government sees the value of our sector and is committed to ending deep inequities for social care staff in Scotland.”