4 Steps Guest Blog: “On pay for social care staff, I see only despair and anger”

Last week the First Minister announced plans for a rise in baseline pay for social care staff to £12. Where does this leave supervisory staff – and who will recognise their skills? asks Stephen McLellan, Chief Executive of Recovery Across Mental Health

I want to refer to a couple of conversations I have had with colleagues recently to help put the context of developing a career in social care into some perspective.  I shall be retiring shortly, after 47 years in Health and Social Care, so I feel I have some background in this.

Few people will have heard of RAMH – Recovery Across Mental Health, as we are a local organisation, operating mainly in Renfrewshire, East Renfrewshire, North Ayrshire and Argyll and Bute. However, we probably reflect the reality of many third sector organisations in Scotland: local delivery by local people to meet local needs.

We employ around 180 staff, 50 volunteers and support over 5,000 people every year.

The first comment by a colleague pretty much sums up the description above:

“We just do it. We turn up and we don’t give up.’’

This very simple description defines what society requires from care, support and health workers. We expect services when and where we need them, no questions asked, because that’s the right thing to do, isn’t it?

To rhetorically answer my own question, yes it is. But how can we continue to expect this if we are not able to acknowledge the value of what we ask?

We expect people to work at the barest minimum rate of pay, with a token nod towards pensions. We put people in stressful, challenging and often demanding situations and offer them £10.90 an hour.  Colleagues who provide supervision and management are expected to do this at rates that are in relation to colleagues in health, paltry.

This takes me onto the conversation with another colleague, yesterday.  She has been offered and is taking a job as a Social Work Assistant, in a local authority. She doesn’t want to leave, but the increase in salary and the security of a pension leaves her little choice. As she explained, “You guys gave me training and experience that meant I was able to apply for this job. I feel awful, but I can’t turn down the money’’.

I will not disagree with colleagues in statutory organisations who argue for better terms and payment. Good luck to them. However, I cannot understand what value there is in governments not understanding that every time health colleagues receive an increase, it only widens the gap for social care staff, which in turn encourages more people to leave and discourages new entrants.

The First Minister recently announced the 2023-24 ‘Programme for Government’. He noted the potential for a baseline payment of £12 an hour, perhaps from April 2024? I refer back to my comments above: where does this leave supervisory staff? Who will recognise their skills and their needs?

There is no moral, or fiscal argument that justifies this myopic policy. It is purely a short term, transactional arrangement that is creating despair and anger across a huge swathe of the voting population.

Media statement: Programme for Government social care pay announcement “fails to grasp reality and begs questions over timeline”

Our CEO Rachel Cackett responds to today’s pledge from the First Minister

Responding to today’s Programme for Government announcement, the Coalition of Care and Support Providers’ Chief Executive Rachel Cackett said:

“We welcome the fact that the Scottish Government has recognised the issue of fair pay for social care staff.

“However, today’s announcement represents a failure to grasp the reality of what’s happening in social care in Scotland. It falls way short of what is required and what we’ve called for through our 4 Steps campaign.

“Social care staff needed an immediate pay increase, backdated to April of this year, as a first step in bringing them security – and giving a sense of consistency for the people they support.

“Any further delay will heap pressure on the workforce and services during a prolonged cost of living crisis and through another extremely challenging winter period.

“We’ve called for pay uplifts to be applied to staff in all services, not just those in registered adult social care, and we’ve urged government to deliver funding packages that value the vital role of support staff and managers, alongside frontline workers.

“Anything less than this contributes to distortion in the sector, undermines staff morale and, again, impacts on the quality of relationships and consistency of support for the people in our communities who most need it.

“We are confused by the disparity between the content of the First Minister’s statement at Holyrood and the detail of 2023-24 policy priorities outlined in the letter to the Cabinet Secretary for NHS Recovery, Health and Social Care, also published this afternoon.

“In the former, a pay uplift to £12 per hour was expressed as a firm commitment. In the latter, an increase ‘up to £12 per hour’ for adult social care is described as an option to be evaluated. Which is it?

“As a matter of priority, the government must confirm the commitment to a pay uplift with an absolutely definitive timeline, and no backtracking.

“We will be seeking more detail and pushing for clarification about the introduction of the £12 pay uplift, which the First Minister announced 136 days ago.

“We will continue to collaborate with Scottish Government to ensure that fair work can be delivered for social care staff – and we will continue to work to ensure that our campaign calls are answered.”

Comment: Why care homes are not alone in a sector facing intense pressure

Our Chief Executive Rachel Cackett responds to news about the status of care home funding

Rachel Cackett

Responding to news about the status of care home funding across Scotland today, Rachel Cackett, CEO of the Coalition of Care and Support Providers, said:

“The situation for care homes is clearly very serious just now – and care homes are not alone in contending with sustainability issues fuelled by insufficient funding increases and too few staff. Not-for-profit social care is facing these issues in all services right now.

Our member organisations report intense pressure across the breadth of their provision, in community- and residential-based services for older people, in services for people with disabilities, and in services supporting children and families.

Why is this happening? In a large part because, despite a commitment to Fair Work in Social Care dating back to 2019, the Scottish Government has chosen to raise the minimum wage in our sector by just 3.8% to £10.90 this year.

That is an uplift only applied to staff providing registered services to adults. There is no commitment to other social care staff, for example those working in children’s services. The result is more and more of the workforce leaving social care for better terms and conditions elsewhere, jeopardising many key services.

We need to see immediate action on a pay uplift to £12 for all social care staff and across all services.

Amidst this crisis, it’s also vital we remember that there are real people at the heart of all these services. People who need support to thrive and take charge of their lives, and to play an active part in their families, communities, school and work.

We need to see a fair social care system in which workers and people who use services are truly valued. That is central to the First Minister’s vison of delivering on equality, opportunity and community in Scotland.

Unless the pay inequality being experienced by social care staff is addressed it will be impossible to fulfil that pledge.”