Government decision on social care pay welcome – now more must be done to ‘fund social care like it matters’ 

CCPS welcomes the Scottish Government’s announcements today that it has committed to provide £20m of additional funds to meet Real Living Wage commitments in social care

CCPS welcomes the Scottish Government’s announcement today, following budget negotiations with the Scottish Liberal Democrats, that it has committed to provide £20m of additional funds to meet Real Living Wage commitments in social care.

We are also pleased to hear the clarification from the Cabinet Secretary for Finance that this money will be provided explicitly to underpin commitments to staff pay in adult and childcare services in commissioned providers, such as those not-for-profit providers represented by CCPS. 

Following intensive influencing work by CCPS, our members, and partners – including our call to Fund Social Care Like It Matters – today represents a significant victory, and confirms the effectiveness of our collective voice.

We are pleased that we have been heard clearly by Scottish Ministers and are grateful to opposition MSPs from the Liberal Democrats, Labour, Greens, and Conservatives for engaging with us over the past month and helping us influence the government on this issue. We hope that this can be fully endorsed through the passage of the Budget Bill.

On January 13, the government published its draft budget, revealing it had unilaterally changed the way it funds pay for frontline staff in social care providers contracted to provide public services. We understood this would leave an estimated £19 million funding gap from April this year, which the sector would be expected to fund out of its own pocket.

This came at a time when our members were already being forced to scale back services and rely on reserves to reach financial balance. They simply did not have the resources to cover what would be a major funding shortfall.

CCPS’s CEO Rachel Cackett, said: “I am glad that the Scottish Government has listened to the evidence from CCPS and its provider members and now understands the devastating impact this decision could have had on the ground for supported people, staff and the entire sustainability of our sector

“This decision to include additional funds in the budget will – assuming it is passed – stave off a terrible position for everyone who needs, and works in, social care. I appreciate the leadership involved in correcting a mis-step in the original budget. And I must also be clear that this now takes us back to the position we thought we were in when the budget was published: a settlement that is still far short of meeting the needs of supported people or the value of skilled, regulated support staff.

“After the last month, there is work needed to rebuild trust with key providers in social care, as core partners in public service. And there is much more to do to design a settlement that will stabilise our sector, then allow it – and supported people – to thrive.

“CCPS remains open to working in genuine collaboration to achieve that. But for today we will take a moment to breathe with our members, who at least have some certainty now that the government has made this move. We now hope that the budget will pass with at least these additional funds included, because we need this government – and the next – to fund social care like it matters.”

“We want to work constructively with government to help meet promises made to Scotland’s citizens. Stripping resources from social care providers isn’t how we do that” 

The decision to change how the amount of money invested in social care pay next year is calculated will mean even less funds for the frontline, writes Rachel Cackett 

Each time I think the social care sector cannot be more overlooked and undervalued by Scottish Government finance decisions, I am surprised.   

These are not the sort of surprises I welcome. 

What has been emerging from the shadows of the Scottish Budget over recent days, and is now in the public domain, is that the Scottish Government has made a decision, without reference to anyone, to change how it has calculated the amount of money it is investing in social care pay next year for organisations like those I represent – not for profits delivering public care and support services. And the result of this change would be less money to the frontline of social care and support.  

This seems to be a deeply cynical accounting move, hidden in all the budget papers, to strip resources from core providers outside of the public sector whilst claiming to meet a policy objective.

The organisations affected are already delivering essential taxpayer-funded public services to their communities with too little investment.   

I am dumbfounded.  

And, at first, I could not make sense of this move. 

First, the government, in not being upfront in this, has massively damaged trust with a sector it needs to rely on to keep the wheels on the bus now and support reform. My members are at their wits end, having heard this news after everything else they have been asked to endure. 

Second, we have privately spent the last year sharing information with the Scottish Government about how fragile our sector is. In real detail. Ministers cannot say they don’t know. So why insert this amount of additional risk into a sector that is already under unprecedented pressure for what we think is around £19m in 2026-27 – a tiny percentage of the overall Scottish Budget? 

Third, Shona Robison said in the chamber today (and I paraphrase) that the government has decided it will not fund commissioned social care providers to meet statutory obligations to pay the new national living wage. This is either a fundamental misunderstanding of how social care services delivering public services are funded or a terrible justification of a retrograde move. Of course employers have to cover their obligations but in commissioned services (and this under-the-radar policy change only applies to these) the costs of employment are part of a contract. What other money does the Cabinet Secretary think is available to CCPS members to cover the gap? They aren’t supermarkets able to pass on cost increases to consumers. The government has had a policy to fund at least the RLW in commissioned services and it seems to have just ripped that up.  

Fourth, public service reform and the management of current crises – such as the appalling situation for people whose hospital discharge is delayed  depends on social care to turn things around.  This re-profiling in the budget will further destabilise our sector, impacting jobs and pay yet more negatively – and putting even more pressure on the wider public sector and families who need to step into care. Why make worse those areas where the government is already under pressure for not delivering? 

Fifth, the Scottish Government has put child poverty and the economy at the heart of its priorities. This change – small for government in the context of the full Scottish Budget – will have massive repercussions for staff who are already underfunded by the government’s own pay policy. Over 80% of our workforce are women. Many will have families relying on them. These are not women paid high salaries to deliver care and support to families and individuals across Scotland. These are women who the government has insisted deserve no more than the Real Living Wage, as regulated and trained professionals, to deliver key support to vulnerable people. So where is the equality or economic impact assessment from the Scottish Government from this sleight of hand move behind the budget?

And then, I am left wondering: why would the government expect our sector to accept the rhetoric of “there is no money” when hundreds of millions of new funds have been announced for other parts of our public service system in recent months? 

We all know that social care is massively underfunded. Supported people and their families know; staff know; government knows. Even before we realised what had been done to the pay uplift, the Scottish Budget and spending review were woeful for our sector and came nowhere close to what is needed to address immediate risks and drive an efficient and effective reformed system that supports people to flourish. 

With a level of cynicism I do not like to hold, I have been left wondering whether, by focusing only on this change, we are at risk of deflecting a wider discussion about much-needed investment in social care that goes far beyond the re-profiling of the Real Living Wage uplift. So, I feel I should, on behalf of my members, be really clear. 

The calculations to underpin the Scottish Government’s own pay policy for commissioned care and support must revert to previous baselines to avoid compounding untenable risks for people. We understand that is around £19m for adult and children’s services. That has to be put back in the Scottish Budget as a fundamental. 

But reverting to the previous RLW calculation is not the saving grace for the sector. That puts us back to where we all thought we were starting from last week. 

Our calls for proper recovery of workforce costs in delivering public services – including reviewing the weightings in the government’s pay policy and addressing wider on-cost pressures – remain. As do our calls to move forwards, and fully fund, sectoral bargaining. And we need to see a spending review that will address long-term stability for our sector in the face of increasing unmet need. 

We want to work transparently and constructively with the Scottish Government – as we always have and strive to do. We need each other to turn around many of the pressures faced by individuals and families across Scotland; to meet promises made to Scotland’s citizens. 

But this isn’t how we do that. 

Budget ‘does not respond to the scale of jeopardy in social care’    

Our CEO Rachel Cackett on today’s Scottish Budget statement at Holyrood

Responding to today’s Scottish Budget statement, CCPS’s CEO Rachel Cackett said: 

“Social care needed a real boost in today’s budget and spending review. Whilst we welcome some positive decisions around child poverty, sadly social care as a whole hardly warranted a mention in the Chamber. There is little in the accompanying documents to give shape to the major changes we – and the people of Scotland – need to see.  

While today’s budget acknowledges the need for an uplift for care staff, it continues to set their baseline pay to the Real Living Wage and no more. This is a figure we have long stated is wholly inappropriate for our highly skilled, regulated workforce and is deeply unfair when compared to higher pay settlements for staff doing equivalent work in the public sector. This decision won’t address the recruitment and retention crisis we have long told the Scottish Government is negatively impacting on services for people across Scotland. 

We also note that the Cabinet Secretary focused on adult social care pay, not mentioning uplifts for staff supporting children and young people. We seek urgent clarification on this. 

What’s more, there remains absolutely no acknowledgement of the soaring on-costs faced by not-for-profit social care employers, including from eNICs changes – costs which will increase further as salaries are increased. We continue to see no relief offered in this budget. This will further destabilise a sector which this government knows is incredibly fragile. 

The budget also leaves us with questions – and perhaps these could provide some hope. There appears to be a commitment to ‘improve wider terms and conditions for workers’, but we do not yet know what this will look like in practice. And the Cabinet Secretary mentioned further investment in delayed discharge support in social care after last week’s Audit Scotland report, but it seems both the amount and the purpose of this is not yet agreed with CoSLA. We trust that CCPS will be directly involved in shaping these developments as full system partners. 

Finally, we asked for a medium-term plan in the spending review to ensure Scotland has a sustainable social care sector which can play its part supporting people, families and communities to flourish. Here, we have seen no specific commitments at all. 

There is nothing in the budget or spending review today that seems to fully acknowledge the scale of jeopardy Scotland’s social care system currently faces. There was little cross-party focus on changing this.   

In the coming days we will further analyse the documents published, and talk to our members and partners about the impact of these investment plans – but we still hope there is space to make some different choices before the Budget Bill is passed.”  

The government doesn’t have a monopoly on tough choices – though it can make those made by people across Scotland a lot easier

Ahead of today’s Scottish Budget announcement, CCPS CEO Rachel Cackett calls for investment in care and support to ease the ‘tough choices’ being made every day across Scotland.

I’ve been watching the pitch rolling on the Scottish Budget over recent days. Tough choices? Absolutely. But I have been disappointed to see social care not even get a mention.  

As the political noise increases today, we must remember that the government doesn’t have a monopoly on tough choices – though it has the power to make the tough choices made every day by people across Scotland a lot easier.  

For ordinary people, tough choices are getting tougher. This is what they look like: a family wondering how to get a parent out of hospital to avoid them getting frailer when no social care is available in the community.  

A person with a disability wondering which bit of basic dignity in life they should give up because their social care services are being cut.  

A family facing homelessness in hard times wondering how to get support and a safe home to look after their children when none is available.  

A person struggling with their mental health wondering how to cope when the threat of loss of support hangs over them every day.  

A support worker (most likely a low-paid woman) having to face the potential loss of income because the service they work in is being scaled back.  

This is the human face of tough choices when too little national prioritisation is given to investment in care and support. This support happens behind closed doors – support which underpins the very fabric of our society. It is done quietly, with dignity (and rightly so).  

But that means we need our politicians, more than ever, to speak up and make a noise so people get the support that any one of us might need tomorrow.  

“2026 can and must be the year where we make a rights-based, sustainable system of social care and support a reality in Scotland.”

I hope the absence of advance social care messaging is not an indicator of the tough choices this government is choosing to announce this afternoon. But if it is, things are about to get a whole lot tougher for the 1 in 23 people who need care and support, their families, and the paid staff in our sector.  

The Scottish Government has an opportunity this afternoon to signal a real step change in its approach to funding our sector. 2026 can and must be the year where we make a rights-based, sustainable system of social care and support a reality in Scotland. But for this vision to be realised, we need the right investment in the budget.   

It’s time to give the gift of Fair Pay…

As we enter Budget season, we’ve launched a campaign urging Scottish Government to invest in the workforce and cover the costs of the NI rise

Social care staff deliver vital public services in communities across Scotland, and they should be paid more than the minimum it costs to live.

They are working in a context where public sector cuts, lack of Fair Work and impending changes to Employers’ National Insurance are risking the viability of many services.

So we’ve launched a campaign urging the Scottish Government to give them More Than Warm Words this winter.

For the 2025-26 Budget we’re calling on them to:

  • Take a genuine first step towards the promise of Fair Work. Invest in our people by committing to the Real Living Wage + 10% in 2025-26, as the minimum for all frontline support staff. Stop the loss of essential workers
  • Cover the full costs of ongoing eNICs changes for not-for-profit social care providers, even if Westminster won’t. Otherwise, watch services disappear, unemployment rise, unmet need increase and the NHS crisis worsen.

Across the Scottish Budget period, we’ll be sharing messages and videos from our members in support of the campaign.

We’ve sent our members, and parliamentarians, a mug emblazoned with the campaign message.

And we’ll be calling on MSPs to speak up for the social care workforce and help give them the gift of Fair Pay.

Read the Budget briefing we sent MSPs

Read our press release about the letter we sent the Chancellor on NI

Follow the campaign on our social channels with #MoreThanWarmWords

For more information about the campaign and how to take part, email of Communications & Engagement team: comms@ccpscotland.org

“We won’t give up in our Fair Work calls”

Comment: Rachel Cackett responds to the passing of the 2024-25 Budget and its implications for not for profit social care providers

Responding to today’s Stage 3 debate in parliament and the passing of the 2024-25 Budget, Rachel Cackett, CEO of CCPS, said:

“Social care was conspicuous by its absence in the Budget debate this afternoon. We are deeply disappointed to see no movement on the £12ph pay announcement for our not-for-profit member organisations.

“Paying skilled social care staff no more than the Real Living Wage will continue to undermine recruitment and retention.

“Ultimately, this will have profoundly negative implications for people who need support and their carers, for the NHS, for our economy and for any aspiration of equality and opportunity.

“To CCPS members who have campaigned for better: a huge thank you, and we won’t give up in our calls for #FairWork.”

“Some days, it feels like we literally hold people’s lives in our hands”

As part of our Rethink To 13 series, a support practitioner in Sense Scotland’s short breaks service tells us about the impact a pay increase to £13 would have on her, the workforce – and the people they support

“As a support practitioner in a respite unit for young people and adults with complex needs, I wear many hats, and perform so many roles in a day. I am carer, friend, cook, nurse, driver, emotional/physical outlet, entertainer, advocate, teacher, family, to name a few.

Some days, it feels like we literally hold people’s lives in our hands. I am paid the Living Wage for only one of these roles. Raising the wage to at least £13 an hour would not only allow us to feel more appreciated and valued within these roles, it would encourage experienced staff to stay within the care sector.

We do this job to the best of our ability and because we care. But in turn, we also need to feel that we are cared for. My role requires me to be registered with the SSSC, a professional body. However, we still are classed as unskilled workers. The roles we perform are anything but unskilled.

I have stayed with people in their hour of need, providing end of life care, ensuring they are not alone and feel safe and loved. Not because my role required this, but because this is what everyone deserves.

Raising the hourly rate of pay would lead to a happier, less stressed workforce, allowing us to focus on the care that the people receiving support deserve. This would enable them to have more confidence in the people caring for them and offer a happier, more positive experience of care.

It would also encourage others to look into a career in care, offering more diversity, skills and experience, which would enhance the level of service we can provide for the people we support.”

Find out more about Sense Scotland

Read more about our Rethink To 13 campaign

 

 

 

Rethink To 13 interview: “Our work deserves recognition. £13 an hour would be a step forward”

Continuing our campaign calling on the government to rethink its Budget, Dementia Care Worker Jacqui says that upping pay would ultimately improve the quality of care and support people receive

“I’m Jacqui, a Dementia Care Worker at the Mungo Foundation. Every day I see the impact that our staff have on the lives of the people we support and their families. Our work deserves recognition, appreciation and a fair wage. A wage of £13/hour would be a positive step in the right direction.

I have been working as a Dementia Care worker at Bankhall Court for over a decade. My role involves providing personalised care for individuals with dementia, focusing on enhancing their quality of life. Whether it’s personal care or emotional support and companionship, I approach every interaction with empathy and compassion that is tailored to their individual needs.

I believe that my contributions have been invaluable to the people I care for. My support and companionship make people feel valued and supported, positively impacting their overall wellbeing. Increasing my pay to £13 per hour would make a significant difference in my ability to provide even better care. It would alleviate financial stress, enabling me to focus on the needs of the people I support without distraction.

I hold multiple qualifications essential to providing high-quality care. However, I do not believe that my skills are adequately recognised in my current pay. £13 an hour would make a significant difference in people’s lives. It would allow our organisation to recruit more staff, alleviating the strain on the current workforce. Ultimately improving the quality of care and support that people receive.

It’s important to remember that around 90,000 people in Scotland have dementia, and two thirds of people with dementia live at home. By paying social care staff £13 an hour, the Scottish Government can ensure that people are receiving the high-quality care that they deserve.”

Find out more about the Mungo Foundation

Read about our Rethink To 13 campaign

‘It’s time to Rethink to 13’: MSP briefing published for stage 1 debate on Budget

We’ve produced a briefing for MSPs on Fair Work for Scotland’s social care staff, with an explanation of why the Scottish Government must now reconsider pay for social care staff

We’ve produced a briefing for MSPs on Fair Work for Scotland’s social care staff, with an explanation of why the Scottish Government must now Rethink To 13.

Download and read the briefing

The briefing was sent to a targeted list of MSPs ahead of today’s Stage 1 Debate on the 2024-25 Budget at Holyrood.

It features suggested questions to ask in the chamber on Thursday, key facts and stats on social care pay, and evidence from our current #RethinkTo13 campaign.

The Stage 1 debate on the budget is being held in a period of crisis for the social care sector, with provider organisations increasingly unable to recruit and retain staff due to lack of Fair Work.

As we reported last year, an average of 52% of staff who moved jobs in 2022 left the social care sector altogether (2022 Social Care Benchmarking Report).

Through the Rethink To 13 campaign we’re sharing stories from support workers in the sector about what a pay increase to a minimum of £13 per hour would mean to them and its positive impact on services and people receiving support.

A final debate on the 2024-25 Budget is due to be held at the end of February before it is passed by parliament.

When will we see the government’s values of ‘community, equality and opportunity’ reflected in investment in social care?

Our CEO Rachel Cackett responds to publication of the 2024-25 Budget

Responding to Tuesday’s announcement of the 2024-25 Budget, Rachel Cackett, CEO of CCPS, said:

“It’s very disappointing to see the social care sector overlooked, under-discussed and lacking in committed investment.

The government says public services need reform to be sustainable, particularly the NHS.

Government needs not-for-profit social care providers to deliver more prevention and early intervention for that to happen.

But to do that, providers need to still be here and to be sustainable.

Announcements yesterday reiterated that the base rate of pay would increase to £12 per hour for care and support staff starting in April 2024.

That means pay for our regulated, trained and largely female workforce will continue to remain unacceptably low in the context of rising living costs, a sector recruitment and retention crisis, and ever-growing demand for social care services.

This budget doesn’t address the current crisis in social care and doesn’t invest for the future.

Tougher budgets mean tougher decisions, but choice is what governs decision-making. And choices reflect the true values of the Scottish Government.

If the Scottish Government wants to be true to its words on ‘community, equality and opportunity’, we must see those values reflected in investment in our sector.

But this isn’t over: there is still time invest in the future of Scotland.

We are calling on the Scottish Government to Rethink To £13 per hour, at least, for social care and support staff as a first step in a timetable to equity.”

CCPS is currently analysing the full budget to assess the real terms impact of the announcement on social care spending across government portfolios.

Resources:

Link to our Rethink To 13 campaign

Link to Scottish Budget