Nice People, Terrible System research now available

What is it about procurement and commissioning that causes such problems? 

CCPS set out to find this out  by hearing from   seventy- two providers of different types, income and sizes and collecting 25 short studies that provide clear illustrations of the dysfunctional processes that make problems for provider and procurement officer alike.

Recognising we can’t just keep talking about the problems part two of the report contains ways forward to support change for the ‘nice people[ in the] terrible system’.