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Care Inspectorate launches consultation on its complaints procedure

The Care Inspectorate is changing its procedure for handling complaints about registered care services and is looking for input from the sector.   They have launched a consultation which will be available online until Saturday 28th February.

You can read the draft procedure and respond to the consultation at the Care Inspectorate website here.

CCPS plans to respond to the consultation we will liaise with our members in due course.