Supporting Better Futures for All 2020

Each year since it’s launch in 2011, the HSEU has held an event focusing on how Better Futures helps housing support providers to demonstrate the impact they have on improving outcomes at an individual level, particularly in terms of health, housing and social wellbeing.

This year’s event took the form of a series of short plenary sessions and workshops held over 3 days from 17th to 19th November 2020.

Each session was recorded and is available to view using the links below:

Supporting Better Futures for All – SSSC and Care InspectorateTuesday, 17th November, 10am – 11:30am

Hear from the SSSC and Care Inspectorate about the importance of focusing on personal outcomes in housing support services and how systems like Better Futures can be used in staff supervision and support. This event will also include the Awards Presentation for the No Place Like Home Photo Competition.  


Supporting Better Futures for All – Better Futures Demo -Tuesday, 17th November, 2pm – 3:30pm

In this session, Heather McCluskey from HSEU and Karen Perratt from Renfrewshire Council will go through the basics of using Better Futures so you can see how it works and how it’s used in housing support services across Scotland.


Supporting Better Futures for All – Better Futures and Housing First – Wednesday, 18th November, 10am – 11:30am

In this session, we’ll hear from Doug Gibson from Homeless Network Scotland about the Housing First Pathfinders in Scotland and from Bryan Smith at Transform Community Development about their work in the Housing First Pathfinder in Dundee and how they’re using Better Futures to monitor outcomes for people they’re supporting.


Supporting Better Futures for All – Better Futures and Commissioning – Thursday, 19th November, 10:30am – 12pm

This session will focus on planning and commissioning for housing support services and how the information gathered in Better Futures can help.  We’ll hear from the Centre for Homelessness Impact as well as Jules Oldham from CATH about how they use Better Futures to monitor and report on their services.