Outcomes focus

The Public Bodies (Joint Working) (Scotland) Act requires the new integration authorities to have regard to national health and wellbeing outcomes.  Both the integration schemes and the strategic plans under the Act must set out how they will contribute to achieving these outcomes, and they will also need to be referenced in community planning partnerships’ single outcome agreements.

The Joint Improvement Team (a partnership of the Scottish Government, the NHS and COSLA) is working with a cross-sector group that includes third sector representation to develop a set of shared national health and wellbeing outcomes and indicators.  CCPS’s main interest has been to ensure that these national outcomes include sufficient focus on personal outcomes.

The importance of outcomes as a focus for public services has been gathering momentum.  Many service providers have developed an outcomes focused approach in relation to the design and delivery of their services.  This shift continues to present challenges for providers in terms of the practicalities of information management and attribution, but also because in many cases local service contracting arrangements remain input and output-oriented.  The expectation is that this should gradually shift as joint strategic commissioning is adopted more widely across the country.

IRISS (the Institute for Research and Innovation in Social Services) in partnership with CCPS has developed an information resource for care and support providers who are interested in developing their outcomes focused practice.  The IRISS outcomes toolbox includes a range of outcomes tools developed across different types of service provision.