Voluntary Sector Social Services Workforce Unit

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Involving Service Users in Learning and Development

Encouraging personalised services and working better in partnership with people who use services and their carers are key messages of ‘Changing Lives', and issues that all organisations should be considering. In this section, Lisa Curtice, SCLD gives some tips and ideas for creating an inclusive approach to learning and development. We also take a look at how other organisations implement this in practice.