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Publications
Ready, Willing and Able? | Research Reports | Briefing Papers | Policy
Papers
Discussion Documents | Conference
Reports | Annual Review
Ready, Willing and Able? Responding to public service reform for 21st century social care
Research Reports
- Approaches to Quality in Voluntary Sector Social Care Services: Summary of a survey of major service providers
The results of the CCPS survey on issues of organisational and service quality have now been published. The survey was conducted as part of the CCPS response to the publication of the Changing Lives report and the public service reform agenda. These initiatives provided a new impetus for improving the quality of social care services, and the CCPS Working Group on Quality felt that the time was right to determine where service providers are ‘at’ in relation to some of the developing thinking around quality. The findings demonstrate that voluntary sector service providers are engaged in a significant amount of activity relating to service quality, and have a wide range of systems in place to monitor, evaluate and improve quality.
June 2007 I 4pp I order form I download free here [PDF]
- Qualification Rates and Training Costs for Voluntary Sector Care Providers
CCPS has recently published the findings of a survey of its members on Qualification Rates and Training Costs for Voluntary Sector Social Care Providers. The survey found that 64% of the workforce of care service providers in membership of CCPS are neither fully nor partially qualified to the standards required for registration by the Scottish Social Services Council (SSSC); that the cost of funding the workforce identified as unqualified by the 42 respondent organisations through to qualification to SSSC standard is in excess of £30 million, not including staff backfill costs or post registration training and learning; and that the statutory sector has access to a higher level of funding for training than the voluntary sector, both in real terms and proportionate to the percentage of staff employed.
June 2007 I 7pp I order form I download free here [PDF]
- Social Care and Support Services in the Voluntary Sector: Funding Survey 2007
The survey was conducted amid growing concerns about levels of funding for these services, and about the system for distributing the funding. Funding is, and always has been, a matter of concern for the secotr; however during 2006/07 a number of major service providers took the unprecedented step of serving notice on significant service contracts because the terms of tehse contracts were not financially viable. In particular, providers reported that they were not able to guarantee a quality service within the limits of the available budget. This survey aimed to identify the scale of the problem, and get a sense of how many organisations may be facing similar difficulties.
The findings of the survey suggest that serious financial problems are widespread, and common to all across the field; that voluntary organisations view withdrawl from service provision as an option of 'last resort'; that there may be early indications that the quality of services, as well as workforce terms and conditions, is beginning to suffer; and that the outlook for 2007/08 is a matter for serious concern.
May 2007 I 8 pp I order form I download free here [PDF].
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Community Care And The Voluntary Sector: Workforce Report
2004
Based on a survey of 27 major providers in the voluntary
sector, this report sets out key findings and issues from the survey,
including statistics on the workforce profile of the sector and issues
relating to recruitment and retention, workforce planning, pay and
conditions and training and qualifications. It puts forward a series
of potential responses at national, local, organisational and sectoral
level.
May 2004 | 8pp | £5.00 | order form
- Defining and measuring quality in the context of community
care and Best Value
Summary of a research study of providers' and local authorities' perspectives
on how the 'quality' of a care service can be measured. Includes a
summary of the key findings, information on the policy background,
information about the study itself. The document concludes that there
is no common quality 'currency' used and recognised by all parties
involved in commissioning, delivering and monitoring services, and
that this leads to significant difficulty in giving equal consideration
to quality as well as cost when undertaking Best Value reviews. Author:
Robert Farquharson BA MBA MSc MIMgt., Director of The Action Group.
March 2001 | 8pp | £5.00 | order form
- Staff pay & conditions: Report of a survey of voluntary
sector community care service providers
Presents and discusses the findings of a survey of staff pay and conditions
in 24 of Scotland’s major national voluntary sector service providers.
February 2000 | 4pp | Photocopies available for £1.00 | order
form
Briefing Papers
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Employment Regulations: Update on European Working Time Regulations and National Minimum Wage Regulations for voluntary sector care providers
Social care providers are increasingly facing questions and challenges around the Working Time Regulations, which implement the European Working Time Directive
(“WTD”), and the National Minimum Wage Regulations (“NMW”), particularly in
relation to “on call” time and, in particular, sleepover shifts.
CCPS has put together this summary of employment regulations in conjunction with legal specialist Jane Fraser of Maclay, Murray & Spens, LLP, with a view to clarifying the current position. This is a complicated area of employment legislation. Whilst the
summary is intended to provide guidance, it should not be regarded as a complete
or authoritative statement of the law, and it is not intended to advise members on
what position they should adopt in their individual circumstances.
December 2007 I 5pp I order form I download free here [PDF]
- Social Care and the Voluntary Sector in Scotland: Issues for Elected Members
Briefing for newly elected members of local authorities on issues affecting voluntary sector social care providers in Scotland, including funding, training costs and involvement in service planning
June 2007 I 2pp I order form I download free here
- Social Care and the Voluntary Sector in Scotland: Issues for Members of the Scottish Parliament
Briefing for newly elected MSPs on issues affecting voluntary sector social care providers in Scotland, including funding, training costs and involvement in service planning
June 2007 I 2pp I order form I download free here
- Information, Information, Information: How and when to collect it, keep it and pass it on. A Briefing for Voluntary Sector Social Care Service Providers
Issues around the appropriate handling of information are of great importance to all voluntary sector care providers, whether as part of their contractual relationships with Local Authorities, inspection processes by regulators or as required by legislation and guidance to encourage information sharing. In recognition of the diffi culties faced by providers in making sure that they are able to pass on information which other organisations need, while at the same time protecting the rights of staff and service users to have personal information kept private, CCPS organised an event in late 2005 to discuss issues including: collecting and storing information on service users and staff, information sharing with other organisations and what Local Authorities can reveal about contracts under Freedom of Information. This briefing summarises presentations made by Sarah Hutchison, Head of Policy and Information, Office of the Scottish Information Commissioner, Kenneth Macdonald, Assistant Commissioner for Scotland, UK Information Commissioner's Office and Kerr Donaldson, Data Standards Manager, Data Sharing and Standards Division, Scottish Executive.
August 2006 | 6pp | order form I download free here
- Smoking, Health and Social Care (Scotland) Act 2005: implications
for Voluntary Sector Social Care Providers
The Smoking, Health and Social Care (Scotland) Act 2005 came into force on 26 March 2006. The legislation bans smoking in the majority of enclosed public spaces, protecting people from exposure to second hand smoke. The legislation does not extend to people's own homes, and makes provision for smoking in adult care homes under particular circumstances. This throws up issues for social care providers around whether/how to facilitate smoking in care homes and how to deal with the provision of care in the homes of people who smoke. This briefing paper makes providers aware of some of these issues and gives prompts for organisations in thinking about their own smoking policies.
April 2006 | 7pp | order form I download free here
- Community Health Partnerships: A briefing paper for voluntary
sector service providers
This paper describes the general development and function of Community
Health Partnerships (CHPs). It examines the potential impact of CHPs
on voluntary sector providers and suggests ways in which they can influence
the design and the work of CHPs. It presents key issues for providers
and proposes ways of addressing these challenges.
May 2005 | 11pp | £5 | order form
- Service Costs 2004-05
Short paper listing the "new" costs that providers will need
to factor in when negotiating funding for 2004-05, including Care Commission
registration fees, the cost of Disclosure Scotland checks, training
costs and inflation. The paper is based on the principle of "full
cost recovery" now being promoted by the Scottish Executive as
the way in which voluntary organisations should be funded.
March 2004 | 4pp | Free of charge | order form
- The Local Government in Scotland Act: Issues for voluntary
sector providers
Briefing on the core components of the new local government legislation
for Scotland: best value, community planning; and the power to advance
well-being. Examines these provisions from the perspective of the issues
and opportunities they raise for voluntary sector providers. Prepared
and written for CCPS by Colin Mair, Director of the Scottish Local
Authorities Management Centre at the University of Strathclyde.
November 2003 | 8pp | £5.00 | order form
- Mental Health (Care and Treatment) Scotland Act 2003: an
interim briefing paper for voluntary sector service providers.
This paper sets out the key provisions of the Act and alerts voluntary
sector service providers to changes which will take place when the
Mental Health (Care and Treatment) (Scotland) Act 2003 is implemented.
It also raises a number of issues for consideration by providers
as the impact of the Act takes effect.
July 2003 | 8 pp | £5.00 | order form
- Adults with Incapacity (Scotland) Act 2000: a briefing paper
for voluntary sector service providers. Sets out the key
provisions, principles and definitions contained within the leglisation,
and describes the ways in which the Act might impact on service providers.
Examines a range of key issues that providers will need to be aware
of as implementation of the Act proceeds, and lists useful resources
and training material.
June 2002 | 8pp | £5.00 | order form
- Direct Payments: issues for service providers. The
Health and Community Care (Scotland) Act 2002 provides for the expansion
of Direct Payments in Scotland. This paper starts from the assumption
that some of the people who will take advantage of expanded direct
payment schemes under the Act will want to use their payments to purchase
services from voluntary organisations. The briefing sets out the key
features of direct payments and raises a series of issues relevant
to organisations who are actual or potential service providers to individuals
in receipt of direct payments. The briefing ends with a series of recommendations.
February 2002 | 8pp | £5.00 | order form
- Transfer of preserved rights and residential allowance monies:
briefing paper
On 8th April 2002, significant changes will occur in relation to the
'preserved rights' scheme and the Residential Allowance. This paper
sets out the key features of the new arrangements, explains why they
are being introduced and raises some issues that service providers
may wish to consider.
September 2001 | 4pp | Photocopies available for £1.00 | order
form
- Supporting People: briefing paper on the new arrangements
for funding housing support
Summarises the government’s Supporting People proposals,
the transitional arrangements and the thinking behind the changes.
Also provides an analysis of the potential impact on service providers
and on service users, and looks at the significance of the new arrangements
in the light of other recent policy measures, notably the Aiming
for Excellence proposals for the regulation of care services.
December 2000 | 8pp | £5.00 | order form
- Aiming for Excellence: Modernising social work services in
Scotland – a White Paper: Briefing paper for service providers
Sets out and analyses the community care aspects of the White Paper
Aiming for Excellence, and identifies issues arising for voluntary
sector service providers.
October 1999 | 8pp | £2.50 | order form
- Best Value: a briefing for voluntary sector service providers
Sets out the key elements of Best Value policy and the review process,
and identifies a wide range of specific issues arising for voluntary
sector service providers.
August 1998 | 12pp | £5.00 | Out of print: photocopies available for £2.50
| order form
Policy Papers
- CCPS Position Statement on Competitive Tendering
CCPS has published a position statement on competitive tendering in response to the increasing use of tendering by local authorities in recent months. Authorities have begun to tender (or more accurately re-tender) services already ‘contracted out’ to voluntary sector providers, either as a way to achieve cost reductions or as a way to satisfy new EU regulations on the letting of public contracts. The position statement summarises the benefits and risks of tendering, and proposes a set of circumstances in which tendering is and is not appropriate.
June 2007 I 4pp I order form I download free here [PDF]
- Supporting People: a view from Scotland's voluntary organisations
This paper highlights the positive work carried out under the Supporting
People funding stream, and identifies ways in which the redistribution
could be managed by all partners to minimise service cuts and closures.
January 2006 | 6pp | Free | order form
- Community care and the Scottish parliamentary elections 2003:
messages from Scotland's political parties
CCPS invited all Scotland's major political parties to provide a 500-word
summary of their key electoral messages in relation to community care.
This briefing contains the responses from Scottish Labour, the Liberal
Democrats, the Conservatives, the SNP and the Green Party.
November 2002 | 4pp | Free | order form
- A 'Joint Future' for community care: a voluntary sector perspective. This
paper looks at the 'Joint Future' agenda of closer co-operation between
health and social work. The document explains how this agenda is likely
to impact on voluntary sector service providers and discusses why statutory
agencies should ensure the involvement of the sector when making local
arrangements for integrated service provision.
February 2002 | 8pp | £5.00 | order form
- New Deal: Issues and concerns
Provides information about the various New Deal programmes, with particular
emphasis on the New Deal for Disabled People; identifies a range
of issues and concerns relevant to voluntary organisations involved
in supported training and employment schemes.
May 2000 | 8pp | £2.50 | order form
- Contracting and the voluntary sector: a position statement
and model of good practice
The principles and processes involved in contracting are at the heart
of the relationship between the statutory bodies that fund community
care services and the voluntary organisations that provide them. This
document articulates the position of voluntary sector service providers
on the contracting process as they experience it and sets out a model
for good contracting practice.
March 1999 | 12pp | £5.00 | Out of print: photocopies available for £2.50
| order form
- Best Value and voluntary sector community care services:
a discussion document for the Scottish Office, CoSLA and local authorities
Summarises the key issues outlined in Best Value: a briefing for voluntary
sector service providers (see above), for statutory authorities and
policy makers.
August 1998 | 4pp | Free of charge | Out of print: photocopies available
| order form
Discussion Documents
- Partners in provision or players in the market? The voluntary
sector and the mixed economy
Explores the potential for ‘partnership’ working in the context
of a social care ‘market’ which encourages voluntary organisations
to compete with each other, and with other sectors, to provide services.
May 2000 | 8pp | £2.50 | order form
- Transport: Issues for community care service providers
Identifies a range of transport-related issues affecting voluntary
sector service providers, and makes recommendations.
February 2000 | 4pp | £1.50 | order form
- Making community care work
Highlights the importance of community care in Scotland with case studies
and policy pointers. Produced in collaboration with the Care in Scotland
Group.
September 1999 | 6pp | Free of charge | order
form
- Funding community care services: the role of private and
charitable funds in public services
Considers the appropriate use of non-statutory funds by voluntary organisations
working under contract (or other formal agreement) to provide community
care services on behalf of local authorities and other public bodies.
June 1999 | 8pp | £2.50 | order form
- Out on our own? The voluntary sector’s contribution
to community care services
Provides a critical analysis of the characteristics that distinguish
voluntary sector service provision from the private and public sectors,
and looks at how these characteristics can be redefined and promoted
for the benefit of service users. March 1999 | 8pp | £1.00 | order
form
Conference Reports
- Making sense of community care: CCPS annual conference 2001
[PDF]
download report
- Mirror, signal, manoeuvre - driving forward community care
in Scotland: CCPS annual conference 2002
Click
here to read the conference report and access speakers'
notes and workshop feedback reports.
- Community care services and minority ethnic communities.
Summary report of a seminar
Summary of the key points raised at a seminar held in February 2001.
The event explored the appropriate role of national care organisations
in providing – or in supporting the provision of – care services
to people from minority ethnic communities. Looks at the role of research;
the choice between integrated ‘mainstream’ services and specialism;
the importance of leadership and commitment; and the role of partnerships
with minority ethnic organisations and with purchasers.
May 2001 | 4pp | £2.50 | order form
- The best of both worlds: Delivering best value in community
care services through voluntary-statutory partnerships. Summary report
of a conference
Summary proceedings of two day conferences held in November 1998 and
February 1999 organised by CCPS, Scottish Local Government Information
Unit and CoSLA. The events explored how the distinctive contributions
of each sector might be brought together in a partnership approach,
offering service users the ‘best of both worlds’.
June 1999 | 8pp | £2.50 | order form
Annual Review 2006-2007
- Most recent annual review setting out CCPS aims, objectives, membership,
key achievements and future plans.
September 2007 | 19pp | Free of charge | order
form or download here [PDF]
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