Personalisation for Business Support Staff

This P&P event was run in partnership with ARC Scotland with expert input from Steve Scown, Dimensions and Helen Sandersons from Helen Sandersons Associates.

The event was aimed at Business Support staff working in provider organisations and focussed on the systems and culture change needed for personalisation including: HR, learning, marketing, finance, resource allocation and person centred support.

Personalisation for Business Support staff presentation

 

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