Provider Optimism Survey, Winter 2014- Housing Support Report

A recent survey of 49 housing support providers, conducted by the Housing Support Enabling Unit, has found that 80% of respondents are concerned about how Welfare Reform will affect the delivery of their services and 60% of respondents have already seen their services affected by the changes.
“Welfare Reform is likely to increase demand and/or increase the urgency/level of need of our client group.”
-Care and Support Provider
Changes to the welfare system are proving to be hugely challenging for support providers. Not only are the people that they support being affected by reduced income and uncertainty, but, in some cases, the nature of support is changing. Support workers are being asked to advise on benefits and support individuals through moves, sanctions and appeals more often than before.