Provider Optimism Survey, Summer 2013- Housing Support Report

A recent survey of housing support providers, conducted by the Housing Support Enabling Unit, has found that over 80% of respondents are concerned about how Welfare Reform will affect the delivery of their services.

“Welfare Reform will have a profound impact on tenants and their quality of life as well as this organisation’s ability to gather revenue.”
-Housing Association
The environment in which housing support providers operate in Scotland has changed significantly in the past few years and there are further changes to come as many aspects of Welfare Reform, including the benefit cap and the introduction of Universal Credit, were still to be implemented when this survey was completed.


The survey will be repeated again in December 2013 in order to continue to build up a picture of longer term trends.

Provider Optimism Survey Summer 2013 – short summary (1 page)

Provider Optimism Survey Summer 2013 – full report (4 pages)


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